Shipping & Returns

Shipping

Orders can take anywhere from 3 - 7 days for fulfillment, which does not include shipping time. 97% of orders are shipped within 5 business days.

Island Empire is not responsible for any lost or stolen packages lost in transit. For questions regarding shipping or other customer service-related inquiries, please send us an email at our CONTACT US page.

Refund and Return Policy

Returns are only accepted for items that have been damaged or misprinted. If contacting us via email, please include order# and specific information about your inquiry, as well as photos if possible.

*Returns and refunds may not be available on all items.